Error importing pdf: FailedToExecuteCommand

Questions › Category: PDF Light Viewer › Error importing pdf: FailedToExecuteCommand
Sebastian Juel Hemmersam asked 10 years ago
The pdf files cant be oploaded. When i’m trying to import a pdf containing jpg images, it gives me this message: “Import process failed due to the error: unable to open image `/var/www/dinblaabog.dk/public_html/wp-content/uploads/pdf-light-viewer/4820/page-00001.jpg’: No such file or directory @ error/blob.c/OpenBlob/2589”
Hoping someone knows the answer.

1 Answers
support answered 10 years ago
Hello Sebastian,
Similar issue could be related to the filename. Sometimes underlying software for import PDFs cannot parse non-latin symbols from the file name. Could you please try to rename your file to something simple like “example.pdf” or “123.pdf” and then try to import it to check if the issue persists?
Thank you