PDF Light Viewer

QuestionsCategory: PDF Light ViewerPDF Light Viewer
João Kaiseler asked 6 months ago

I bought Pro version, my plugin was working fine, after change my site URL stoped work, already erase all site and made it again but plugin still not work.
Gives that error message:
Fatal error: Uncaught exception ‘ImagickException’ with message ‘unable to open image `/htdocs/public/wp/wp-content/uploads/pdf-light-viewer/3317/page-00001.jpg’: No such file or directory @ error/blob.c/OpenBlob/2712′ in /htdocs/public/wp/wp-content/plugins/pdf-light-viewer/controllers/PdfController.php:692 Stack trace: #0 /htdocs/public/wp/wp-content/plugins/pdf-light-viewer/controllers/PdfController.php(692): Imagick->readimage(‘/htdocs/public/…’) #1 /htdocs/public/wp/wp-content/plugins/pdf-light-viewer/controllers/PdfController.php(592): PdfLightViewer_PdfController::getFirstPageGeometry(‘300′, ’60’, ‘/htdocs/public/…’, ‘/htdocs/public/…’) #2 [internal function]: PdfLightViewer_PdfController::save_post(3317) #3 /htdocs/public/wp/wp-includes/class-wp-hook.php(288): call_user_func_array(Array, Array) #4 /htdocs/public/wp/wp-includes/class-wp-hook.php(310): WP_Hook->apply_filters(”, Array) #5 /htdocs/public/wp/wp-includes/plugin.php(453): WP_Hook->do_action(Array) #6 /htdocs/public/wp/wp-includes/post.php(3570): d in /htdocs/public/wp/wp-content/plugins/pdf-light-viewer/controllers/PdfController.php on line 692
Can you help me please? 
what have i done wrong?

1 Answers
supportsupport answered 5 months ago

Hello João Kaiseler,
Thank you for your message.
The plugin shouldn’t be affected by the change of the site URL.
Could you please send us example PDF which you’re trying to import to the support@teamlead.pw ?