Installation fails

QuestionsCategory: PDF Light ViewerInstallation fails
Patrick asked 1 month ago

Hi, 
 
I bought the PRO Version via codecanyon.
Then, I installed the normal plugin and then, I would install my codecanyon zip file. 
The following occours:
 
Entpacken des Pakets …
Das Plugin wird installiert …
Das Paket konnte nicht installiert werden. Es wurden keine funktionsfähigen Plugins gefunden.
Plugin-Installation fehlgeschlagen.
 
It means, there were no working plugins. But it definitely activated.
A clean installations fails to.
 
What can I do? Best regards
Patrick

1 Answers
supportsupport answered 2 weeks ago

Hello Patrick, Codecanyon interface has two buttons http://nimb.ws/BMSG61
1 – to download all files, in our case zip file contains two plugins: Main plugin and Pro Addon
2 – to download only installable Pro Addon
Please let us know if it won’t work for you