Anonymous asked 9 years ago
Hi TeamLead :: Power,
Recently I installed your plugin PDF light viewer which works great, and really fits all the needs for our website.
Though after enabling the plugin, one of our menu items in the admin panel dissappears. Is there any possible way to prevent that?
I haven’t had any other issues regarding installing plugins, I also tried enabling and disabling more plugins or single plugins in particular.
But it all turns out de PDF light viewer is causing the missing menu items. Can you give me any support on this?
I’m looking forward to your reply.
Yours sincerely,
Alex
Recently I installed your plugin PDF light viewer which works great, and really fits all the needs for our website.
Though after enabling the plugin, one of our menu items in the admin panel dissappears. Is there any possible way to prevent that?
I haven’t had any other issues regarding installing plugins, I also tried enabling and disabling more plugins or single plugins in particular.
But it all turns out de PDF light viewer is causing the missing menu items. Can you give me any support on this?
I’m looking forward to your reply.
Yours sincerely,
Alex
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replied 9 years ago
Hello Alex, are you using PDF Light Viewer or PDF Light Viewer+Addon? Let me know what menu item disappears so I could test it on our side. If this menu item is from the custom theme then please let me know more about how this menu item was added. Also please let me know if you're using custom admin theme for wordpress. If this will be easier for you you can send some temporary access to support@teamlead.pw so I could take a look by myself.