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Popular Questions
- WARNING! Protect your site! – ImageMagick Is On Fire — CVE-2016–3714 ( multiple vulnerabilities in ImageMagick ) asked by support, 9 years ago
- Can I quit the download option in this plugin? Thanks asked by Blanca, 3 years ago
- PDF Light Viewer asked by João Kaiseler, 7 years ago
- PDF Light Viewer Displaying above header using DIVI page builder asked by Rob Silsby, 9 years ago
- [UPDATED: 2016-11-11] Fatal error: Uncaught exception ImagickException with message PDFDelegateFailed asked by support, 8 years ago
Latest Questions
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- Can I quit the download option in this plugin? Thanks asked by Blanca, 3 years ago
replied 7 years ago
Hello Jeff,
The mentioned error usually means that some server error appeared. To solve this error we need to know what is the error exactly. And you can find out the error by following this article https://support.wp.teamlead.pw/dwkb/500-server-error/ for example
Your site writes error log for all occured errors. Error log could be found in your site root folder (near the wp-config.php) – the file called “error_log”. If there is no error log, then you could try to create it by following this short tutorial: https://support.wp.teamlead.pw/dwkb/error_log/
Also PDF Light Viewer plugin creates it’s own log, which you can check by opening /wp-admin/options-general.php?page=pdf-light-viewer of your site. If there are some records, please send it to me via email: support@teamlead.pw.