PDF doesn't upload/ convert

by · February 22, 2016

Questions › Category: PDF Light Viewer › PDF doesn't upload/ convert
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Anonymous asked 9 years ago
 Hi guys, 
the PDF doesn’t convert.
I start by uploading the PDF and hit the Publish button. As far as I understand it should automatically start to concert but it doesn’t.
Please send instructions.
 
Regards
 
FK
support
replied 9 years ago

Hello FK, yes, it should start the import right after that. Did you tick the checkbox “Enable import” before clicking “Publish”? Are all requirements met (you could check on plugin’s settings page /wp-admin/options-general.php?page=pdf-light-viewer )? If import still doesn’t work, please check log section on the /wp-admin/options-general.php?page=pdf-light-viewer page and also your server error_log file. There are no really some additional instructions yet, but you can refer to the docs http://pdf-light-viewer.wp.teamlead.pw/wp-content/plugins/pdf-light-viewer/documentation/index.html . Waiting for your answer. Thanks