PDF does not upload, does it need to be in a specific format?

by · January 28, 2016

Questions › Category: PDF Light Viewer › PDF does not upload, does it need to be in a specific format?
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Anonymous asked 10 years ago
I have tried a few different versions, and none of them are uploading!
support
replied 10 years ago

Hello, no special format required. For example this one ( https://investor.google.com/pdf/20141231_google_10K.pdf ) is imported on our side. Could you please describe your issue more detailed. By “not upload” you mean “not uploaded” or “not imported”?

support
replied 10 years ago

Also please make sure you’re checking “Enable import” checkbox before start of the import process.

Nil
replied 10 years ago

I have ticked “Enable Import” and still this does not progress the upload % on the home screen.I have tried multiple PDF files, all pre requirements are met as well.Please help.