PDF does not upload, does it need to be in a specific format?

QuestionsCategory: PDF Light ViewerPDF does not upload, does it need to be in a specific format?
Anonymous asked 6 years ago
I have tried a few different versions, and none of them are uploading!
support
replied 6 years ago

Hello, no special format required. For example this one ( https://investor.google.com/pdf/20141231_google_10K.pdf ) is imported on our side. Could you please describe your issue more detailed. By “not upload” you mean “not uploaded” or “not imported”?

support
replied 6 years ago

Also please make sure you’re checking “Enable import” checkbox before start of the import process.

Nil
replied 6 years ago

I have ticked “Enable Import” and still this does not progress the upload % on the home screen.I have tried multiple PDF files, all pre requirements are met as well.Please help.