Pro addon won't install

QuestionsCategory: PDF Light ViewerPro addon won't install
Anonymous asked 2 years ago

I just purchased the Pro addon from CodeCanyon and tried to install the zip to my site and it fails with the following message.
Unpacking the package…
Installing the plugin…
The package could not be installed. No valid plugins were found.
Plugin install failed.
Return to Plugins page
 
Not sure why it is doing this.

supportsupport replied 2 years ago

Hello, please let me know the name of file, which you’re trying to install? If this possible, please let me know what files for example do you see inside the .zip archive? Thank you