Tom asked 8 years ago
Tom Butler answered 8 years ago
- ImageMagick or GraphicsMagick PHP Extension is not loaded
- Imagick or Gmagick PHP Wrapper is not supported
- Imagick or Gmagick PDF Support is not enabled
http://atransc.org/wp-content/uploads/2016/11/PDF-light-Viewer-require-1.jpg
http://atransc.org/wp-content/uploads/2016/11/PDF-light-Viewer-require-2.jpg
supportThank you. So usually this information means that ImageMagick (or Imagick PHP Wrapper) isn’t enabled/installed.
If you use cPanel you could try to turn on the Imagick extension the page Select PHP Version ( /frontend/paper_lantern/lveversion/extension-selector.html.tt ) – https://support.wp.teamlead.pw/wp-content/uploads/sites/6/2016/11/cpanel-imagick-to-gmagick.jpg
Tom Butler
Changing from PHP 5.4 to 5.6 fixed the problem. Thanks!
Glad to hear that! Thank you for letting me know
As I continue to try to use the plugin to convert PDF files, the process is failing about 80% of the time. it gives me a “Unexpected token R in JSON at position 0” failure error message and then my server goes to a error 500 message.
This was not a problem until about a week ago. Was there an update?
Last update was on November 25 (v1.3.14), but it includes small settings changes only https://github.com/antongorodezkiy/pdf-light-viewer/commit/743d45825869b55285a5354bf1d6f61365de92f7 and doesn’t affect import logic. Are you getting this error for any PDF file or only some particular?
I am pretty sure it is all PDF files. I am even failing when I try to update a small edit to the title. To be fair, I am having trouble with Google Chrome as well, but this problem is the same in Microsoft Edge.
I am pretty sure it is all PDF files. I am even failing when I try to update a small edit to the title. To be fair, I am having trouble with Google Chrome as well, but this problem is the same in Microsoft Edge.
The conversion is failing every time now. The process is: I duplicate a finished file, change the name and remove old PDF, upload next PDF, click on Enable Import and click on Update.
After a long delay, I get a message that: “Connection lost. Saving has been disabled until you’re reconnected. We’re backing up this post in your browser, just in case.”
Then I get a page with: “500: Internal Error” When I go back to the conversion process using the browser’s back arrow, the process almost always completes successfully. (Fails about 20%) The problem is that it finishes using the old PDF file. This means that I have a duplicate file with the new name but old PDF.
(One problem is that I cannot stop the conversion process when there is a problem. That makes it almost impossible to troubleshoot.)
Any Ideas? As it stands now, I will have to abandon the plugin and try a different approach for an archive.
Hello Tom,
I understand the issue with stopping the import. I’ll schedule “stop import” possibility for the version 1.3.15
What plugin do you use for the posts duplication? Is it https://wordpress.org/plugins/duplicate-post/ ?
I’m using https://wordpress.org/plugins/duplicate-page/
By the way, this is not your problem but may be useful information. When I conducted a search in WordPress, “All Posts” or “All PDF,” the search returned the right name but in the Media database. I had the “WP File Search” plugin installed. When I deactivated it, the problem went away. https://github.com/ellak-monades-aristeias/wp-file-search
Since I was working on PDF files, I first thought it was your problem. Others might think so as well.
Thank you for the information, Tom! We’ll check integration with “WP File Search” and then see what can we do with it.
Tom Butler answered 8 years ago
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replied 8 years ago
Hello Tom, could you please share screenshot of requirements on the plugin’s settings page ( /wp-admin/options-general.php?page=pdf-light-viewer ) ? To solve this we need to know which requirements aren’t met.
replied 8 years ago
I was able to get the last few conversions finished … took a lot of tries. Right now, I have to do other things, so go ahead and close the ticket. I will reopen it when convert the next batch in a few months.
replied 8 years ago
As it turns out, it looks like SearchIQ is causing all of my problems converting PDFs. (http://searchiq.xyz/). I am not sure what to do about it because i have looked for weeks to find a good search tool and also to build a PDF archive.
If you know of no solution, I will probably turn off SearchIQ while I do conversions. Just thought I would let you know.
replied 8 years ago
I see. I’ll check integration with http://searchiq.xyz/. Hope to get some results on Monday, December 12.
replied 8 years ago
Ok, I’ve checked SearchIQ plugin. I could reproduce the issue I think. Found three php errors in SearchIQ plugin and send them report https://wordpress.org/support/topic/php-errors-in-the-version-1-4-15/ After fixing them import seems to work fine.
replied 8 years ago
Thank you for taking the time to do that. I will look for an update from them and try to give you feedback.
Thanks!