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replied 8 years ago
Hello dhaval,
To dig into the problem I’ll need to know the actual error. Please find additional information in the plugin’s log on the settings page /wp-admin/options-general.php?page=pdf-light-viewer right after the import. Also please check you site’s error log ( for example in cPanel it could be found by using the following tutorial http://www.inmotionhosting.com/support/website/stats-logging/how-to-view-cpanel-error-logs )
Thank you
replied 8 years ago
Hello again dhaval,
If possible, please share PDF example so we could test it on our side.