POOR SUPPORT

AvatarJens asked 8 months ago

Hello Dear Suppport Team!
When will you answer? I have send you three mails with no response! My PDF Light Viewer doesn’t work after updating to 1.4.0 . Imports are not possible because the METABOX ID is missing
Here in this support forum are many unanswered questions! WHY??????
Regards
Jens
 
 
 

1 Answers
supportsupport answered 8 months ago

Hello Jens,
 
Please check whether you use the latest version of PRO Addon.
 
If plugins list shows version 0.3.0 but you still face the same issue, please try to re-upload/re-install PRO Addon.
 
Please let me know if that wouldn’t help.
 

Here in this support forum are many unanswered questions! WHY??????

 
Currently we do not provide personal paid support but instead we provide free support for all users. Unfortunately the work load most time doesn’t allow us to answer as quick as we want. We’re sorry, but for now there is not too much what we can do with this.